Privacy Policy

Last Updated: July 29, 2024

Hola Tequila Tour ("us", "we", or "our") operates the holatequilatour.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Data: Mientras utiliza nuestro Servicio, especialmente el formulario de reserva, le pedimos que nos proporcione cierta información de identificación personal que se puede utilizar para contactarlo o identificarlo ("Personal Data"). Esto incluye: Full Name, Email Address, Phone Number, and Booking Details (tour date, pickup location, number of guests).
• Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. Use of Data

Hola Tequila Tour uses the collected data for various purposes:

• To Process Your Booking: Your personal data is essential for processing your tour reservation and payment.
• To Share with the Tour Operator: We share your booking details (name, number of guests, phone number, pickup location) with our third-party tour operator, Guatequi Tours, so they can successfully provide the tour service you have booked.
• To Communicate with You: To send you booking confirmations, reminders, and updates related to your tour, and to respond to your inquiries.
• To Improve Our Service: To analyze usage data to understand how our Service is used and to make improvements.

3. Data Storage and Security

Your booking information is stored on secure servers provided by Firebase (a Google company). We use secure payment gateways like Stripe to process payments; we do not store your full credit card information on our servers. The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Data Disclosure

We will not sell or rent your personal data to third parties. We only disclose your data in the following circumstances:

• To the Tour Operator: As mentioned, to facilitate the tour service.
• For Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Your Data Protection Rights

You have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access, update or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.

Please contact us to make a request.

6. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at contacto@holatequilatour.com.